Please read these Terms and Conditions carefully before using our service.
1.1. These Terms and Conditions define the rules for using the SaaS platform that supports electrical installation planning, operated by Electro Planner Sp. z o.o., based in Poland. 1.2. The platform is available to users within the European Union. 1.3. Using the platform constitutes acceptance of these Terms and Conditions and the Privacy Policy.
Platform – Software provided as a SaaS model, designed for planning electrical installations. User – A natural or legal person using the platform. Installer – A person responsible for executing the electrical installation. Subscription – Paid access to the platform’s functionalities for a specified period. User Account – Individual access to the platform assigned to a specific user.
3.1. The platform offers, among other things, the following functionalities: • processing and organizing project data related to electrical installations, • supporting the planning and analysis of installations, • generating summaries, reports, and project documentation, • automating selected planning processes. 3.3. The scope of available functionalities may change as the Platform evolves, including through the addition of new features, modification of existing ones, or temporary availability of test or pilot features, which may not operate fully reliably or accurately. 3.3. The Platform does not replace professional knowledge and does not constitute project documentation. The results are intended for support purposes only.
4.1. The user is required to provide truthful information during account registration. 4.2. Each account is individual. Users should not share login credentials with third parties. 4.3. The user is fully responsible for all actions performed using their account.
5.1. The platform provides tools to support design but does not guarantee the correctness of results or completeness of data. 5.2. The installer remains ultimately responsible for the design and execution of installations, regardless of platform outputs. 5.3. The Company is not liable for damages resulting from: • Errors in data input by the user, • Improper use of the platform, • Design decisions based solely on platform results. 5.4. The Company strives to ensure uninterrupted access to the platform but does not guarantee availability or error-free operation. 5.5. The Company is not liable for any indirect, consequential, special, or incidental damages, including but not limited to loss of profits, business interruption, data loss, reputational damage, or third-party claims, even if previously advised of their possibility. 5.6. The total liability of the Company to the User, regardless of legal grounds, is limited to the total fees paid by the User to the Company in the twelve (12) months preceding the event giving rise to the claim. 5.7. The User is solely responsible for ensuring that their use of the platform and its outputs complies with applicable legal regulations, including local technical, construction, and energy laws.
6.1. Use of the platform is based on a subscription model in accordance with the current pricing list. 6.2. Subscriptions automatically renew unless the user cancels before the end of the current billing period. 6.3. Failure to pay on time may result in suspended access to the platform. 6.4. Subscription fees are non-refundable, except as required by applicable law.
7.1. After a subscription ends, the user may have limited access to their data for a defined period (e.g., 30 days), after which the data may be deleted. 7.2. The user has the right to export data generated within the platform, provided such functionality is available. 7.3. The Company is not liable for data loss after the subscription ends if the user fails to export their data in the available timeframe.
8.1. All rights to the platform, including source code, interface, and documentation, belong to the Company. 8.2. The user receives a non-exclusive, non-transferable license to use the platform in accordance with its intended purpose. 8.3. It is prohibited to copy, modify, decompile, or distribute the platform without the Company’s written consent.
9.1. Technical support is provided as available, mainly through electronic means (email/contact form). The Company does not guarantee a specific response time or availability during set hours. 9.2. The scope and availability of support may vary depending on the subscription type or individual agreements.
10.1. The Company processes personal data in accordance with applicable data protection regulations, including GDPR. 10.2. Detailed information can be found in the Privacy Policy available on the platform’s website.
11.1. The Company reserves the right to modify the Terms and to change the platform’s functionalities. 11.2. Changes to the Terms will be communicated to users in advance. 11.3. The Company reserves the right to temporarily or permanently remove features, provided this does not materially affect the core service. 11.4. Continued use of the platform after changes to the Terms indicates acceptance of those changes. If the user does not agree with the changes, they must stop using the platform before the changes take effect.
12.1. For matters not regulated by these Terms, Polish and EU law shall apply. 12.2. Any disputes arising from the use of the platform shall be resolved by the competent common court in Poland.